Payment can be made by Visa, Visa Electron, MasterCard, Delta, and Maestro debit cards and any other methods which may be clearly advertised on the Website from time to time. Payment will be debited and cleared from your account upon dispatch of your order by Maison Ves Ltd. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorized by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Maison Ves Ltd, we will not be liable for any delay or non-delivery. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.


Your use of the Website and its contents grants no rights to you in relation to any copyright, designs, trademarks and any other intellectual property and material rights relating to the Content (as described in the Content section below), including Maison Ves Ltd Software and all HTML and other code contained in this Website. All such Content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by Maison Ves Ltd and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Website. Maison Ves Ltd tries to ensure that the information on this website is accurate and complete. Maiosn Ves Ltd does not promise that Maison Ves’s Content is accurate, error-free. Maison Ves Ltd does not promise that the functional aspects of the Website or Maison Ves Ltd Content will be error-free or that this Website, Maison Ves Ltd Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up-to-date virus checking software installed.

This Website is for your personal, non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Website. You may not use this Website, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.

You agree that you will be personally responsible for your use of this Website and for all of your communication and activity on and pursuant to this Website. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Website on a temporary or permanent basis.

Maison Ves Ltd shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the Website, any information contained on the Website, your or your company's personal information or material and information transmitted over our system. In particular, neither Maison Ves Ltd nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

We may include hyperlinks on this Website to other websites or resources operated by parties other than Maison Ves Ltd. Maison Ves Ltd has not reviewed all of the sites linked to its Website and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

Returns Policy


We are happy to accept returns in line with the Distance Selling Regulations (2000) where the consumer is able to return the goods within 28 days of receipt for a refund or exchange.

In the case of a return being made outside of the Distance Selling Regulations (2000), we will honor a refund within 14 days and refund the cost of purchase only. This includes sale items.

As part of the terms of return all product should be returned in original condition including cello wrapping. Damage to product will annul all rights of return.

The goods are the sole responsibility of the consumer until they reach our premises with all returns costs absorbed by the consumer. The responsibility for return conditions is solely the responsibility of the consumer. Maison Ves Ltd will not take on any responsible for any items that are returned to us in error.

Damaged Items : Claim Procedure

  • Claims for items damaged on delivery must be made within 7 days of receipt of the package.
  • Contact us via the contact us link at the top of the website to let us know about the damaged item.
  • Do not return the item without us advising you to do so.
  • Please keep all the original packaging.
  • Do not dispose of the item unless we instruct you to do so as we often need a photograph of the item to claim against the carrier, or we might ask you to return the item to us at our expense.